We do not knowingly collect personal information through the Site from children under the age of 13. Any information of a child under the age of 13 that is provided to us must be provided by a parent or legal guardian, and not by a child under the age of 13 who is using the Site. If you are the parent or legal guardian of a child under the age of 13 and become aware that the child has provided personal information through the Site without parental/guardian consent, please notify us promptly. If we become aware that a child under age 13 has provided us with Personal Information without parental/guardian consent, we will take steps to remove it.
We collect certain information about you when you access our Site. This information may be collected directly from you or it may be collected automatically when you use our Site.
Information collected automatically from you:
Information we collect about you may be used for the following purposes:
When permitted by applicable law, we may also:
We will only share your Information with third parties as described below:
We and our service providers may share reports on user demographics and traffic patterns that do not identify you, as well as other information that does not identify you with third parties.
We take reasonable steps to protect your personal information, which is any information that identifies you or could reasonably be linked to you. For example, a password is required to access your account and help to protect your account information. Please keep this password confidential. We also use encryption technology, called Secure Sockets Layer (SSL), to help protect personal information in certain areas of our websites during transport across the Internet. The presence of SSL encryption may be indicated by https in the browser URL or the image of a closed lock or solid key in the browser window. These indications may not be present in mobile services that use SSL. For payment card information, we use secured networks, encryption or other protection of cardholder data, physical and technical access controls, monitoring and tests of security systems, and other information security practices to help to protect your information.
Unfortunately, there is always some risk that an unauthorized third party may find a way around our security measures. We cannot guarantee that the Internet or any other technical system will be 100% secure or error-free. We are not responsible for the security of information you transmit over networks that we do not control, including the Internet and wireless networks. It is your responsibility to protect the security of your login information.
Users, whether related to you or not, to view your account information (including your personal information and prescription drug history). This permission will be for up to 12 months. You may cancel or revoke this permission at any time by following the instructions on the Site or by contacting our Call Center toll free at +1 (877) 391-1099.
In the case of a Registered User below the age of 12 (a “Child”), the parents or legal guardian of the Child may register and create an account on behalf of the Child. Except where not permitted by applicable law, this account will be automatically linked to the account(s) of the parent(s) or legal guardian who is/are Registered User(s), allowing them to see the Child’s account information (including personal information and prescription drug history). Once the Child reaches the age of 12, the parent or legal guardian will no longer automatically have access to that Child’s account information. The parent or legal guardian will be required to create a new account for the Child that will no longer be linked to the account of the parent or legal guardian who is a Registered User.
We may communicate, electronically or via telephone with you about existing benefits, programs, products, services, or tools and/or general health information. You acknowledge and accept that email or text communications may be sent unencrypted and there is some risk of disclosure or interception of the contents of these communications. If we use your personal information to send you marketing emails, you may opt out of receiving these emails by using the unsubscribe information available in the email, or by emailing us at firstname.lastname@example.org. To the extent that you use the Site, there are certain messages you may not opt out of receiving, such as non-promotional email messages about programs or services you have registered for or certain administrative, technical, or safety notices about the Site or our products or services.
If you prefer not to receive cookies from the Site, then set your browser to refuse all cookies from any websites that you may visit. This will provide you with more control over the acceptance of cookies on your computer. However, it is possibility that some portions of the Site will not function properly or may perform more slowly. By using our Site and not disabling cookies, you consent to their use. Please note that other tracking technologies may still function.
You may also write to us at:
Regulatory Compliance Department
Attention: Privacy Officer
10181 Scripps Gateway Court
San Diego, CA